Presented Through
Irvine Valley College
Community Education
5500 Irvine Center Drive
Irvine California, 92618
IVC College

Irvine Valley College
Registration Web Link



"The Art of Sales" & Understanding Consumer Behavior
On-Target Skill Development Seminar

-- An Understanding of Consumer Perspectives and Behavior for Success in your field of Expertise and in your Life’s Professional Journey.
-- A Five Part Class Participation Series on Bonding with Customers and Developing Client Communication Techniques and Transactional Closing Skills.

KNOWLEDGE IS THE GREATEST PERSONAL MOTIVATOR, KNOWLEDGE BUILDS
CONFIDENCE, KNOWLEDGE BUILDS CHARACTER, KNOWLEDGE IS POWER !

All Five Sessions Series Fee Discounted to $195
*Use ID Code #1668.804 For Special Offer
(Plus a $55 materials fee)


Session One: Achieving Success after Receiving your College Degree, and Personality
Analysis with Dr. Lynch

Receiving your College Degree was only the first step towards any successful career path, understanding how to interact and negotiate with people at different levels of education, income and social standing is your next step. Learning how to relate to everyone having uniquely varied backgrounds is truly the ultimate key to success in any business venture or profession. . . Personality questionnaire handouts per this session only. Questionnaire analysis to be performed by Dr. Lynch at sessions three-four and five.
- Check back for dates and times.

Session Two: Developing Strong Communication Techniques
An in-depth analysis of communication techniques for all professional service or sales providers.
- Check back for dates and times.

Session Three: Overcoming Objections, Showing Benefits
Learning how to overcome Consumer objections. An array of proven techniques, tactics and solutions to regain conversational control pursuant to the close of the transaction or service.
- Check back for dates and times.

Session Four: Understanding Consumer Voice Fluctuations & Body Language from A to Z
An insightful understanding of consumer’s voice fluctuations and body language from the second they walk in the door to incoming phone inquires. Skill development relating to your own body language and the proper use of voice patterns during the product or service presentation to the close of the transaction or provided service.
- Check back for dates and times.

Session Five: Giving a Proper Product Presentation / Characteristics of Successful Professionals
Learning how to build value in the service or product that you are offering and how to follow-up with your client’s for future sales. Traits and characteristics of successful professionals; examples for your life’s professional journey
- Check back for dates and times.

Presented by; Jim Spitzer, Owner of Sun-zeri Business Development Inc.
With Co-Trainer Dr. Timothy Lynch, Behavioral Psychologist

Use Lot #4, Per Class $2.00 Parking Fee
 
 
New Sun-zeri Seminar!
Exclusively for Chiropractic University's
and Health Care Institutions


For Proposal of University Sponsorship;
Sun-zeri is now accepting applications for this Seminar
on a Nationwide Basis. Please click on the "Contact Us" link
to forward your interest in Hosting this Seminar.
*In the Service Enquirers field box, type in P.I.D. Seminar
 

Patient Interaction Development Seminars
For Health Care University’s and Institutions


KNOWLEDGE IS THE GREATEST MOTIVATOR, KNOWLEDGE BUILDS CONFIDENCE,
KNOWLEDGE BUILDS CHARACTER, KNOWLEDGE IS POWER!

On-Target Rapore Development Topics for Building Trust with Patients

Specialized Reinforcement and Development Course Combinations for Health Care Professionals,
An Emphasis on Patient Communication Techniques, and Understanding Patient Perspectives.

For Success as a Chiropractic Practitioner, Massage Therapist, All General Health Care
Providers and Assistants of Various Rendered Health Services.


Topic One: Success after Receiving your College Degree
Receiving your College Degree was only the first step toward your successful career path, understanding how to interact with people at different levels of education, income and social standing is your next step. Learning how to relate to everyone having uniquely varied backgrounds is truly the ultimate key to success in your profession.

Topic Two: Successful Patient Communication Techniques, Outlining Patient Goals
An in-depth analysis of communication and awareness techniques in outlining your patient’s various goals and intentions. A Study in your patient's perceived expectations of services, overall perceptions of benefits, generalized opinions and an outlined patient preconceived notions of services per your field of Health Care expertise.

Topic Three: Overcoming Objections, Showing Benefits Solutions
Learning how to overcome objections from patients. An array of proven techniques and solutions to regain conversational control with your patients. Techniques on improving the flow of the conversation to emphasize your service and its benefits.

Topic Four: Understanding Patient Body Language from A to Z
An insightful understanding of your patients body language from the initial meet and greet to treatment presentation, post treatment recommendations and future follow-up treatments. Interpreting your patients body language, and using conversational check point techniques during all phases of patient interaction.

Topic Five: Properly Explaining the Prescribed Benefits of Course Treatments to Your Prospective Patient
Relationship building techniques in understanding your patient's thought processes and mind-sets. Leaning how to build value in the Service that you’re offering and presentation techniques with your patients. This is where both trainers will personally critique overall strengths per workshop group and provide solutions to areas of development to improve levels of interpersonal skills.

Topic Six; Practical Business Skills for Success, and Course Topic Question and Answer
•Appearance and Mannerism Traits of Successful People
•Phone skills, with an emphasis on creating visual pictures of your rendered services
•Question and Answer per all covered topics, and Seminar Survey


Presented by; Jim Spitzer, Owner of Sun-zeri Business Development Inc.
With Co-Trainer Dr. Joanne Digiorgio, Doctor of Chiropractics